Customer space

We need a certain amount of personal information to process your orders: delivery address, billing address, e-mail, etc. Creating an account also means that you can fully benefit from all services offered by EASY-GLISS: package tracking, viewing past orders, invoices, etc. All account information is only used for the purpose of your customer relationship with EASY-GLISS. The information is never shared with third parties or re-sold. You can modify it at any time by managing your account online. It can also be removed from our database upon request by mail or e-mail.

Your login is easy to find: it is your e-mail address. If you forget your password, go to « My Account » and click on « Forgot your password ? ».For security reasons, we will not store your password in clear text. We will send a new password to your e-mail address.

You have 14 days to return from the time you receive them. We recommend that you contact us to help you make your new choice.

Go to your customer space

1. View your order history

2. Select the order containing the product to be returned

3. Select the product(s) you wish to return by ticking the box next to their name(s).

4. Add an explanation, so that we understand the reason for the return.

Once you have completed the form, click on "Product return", and the request will be sent to us.

We shall process your return requests within 48 hours of receiving the request.

NOTE : : Only items returned in new condition for new equipment or unused for used equipment and in their original packaging will be accepted.

In your customer space, under "My Personal Information" >click<

And you may edit the desired fields.

You can find our « general conditions of sale » by clicking on this link or at the bottom of the page on our website in the « Orders » section by clicking on « General conditions of sale ».

Or by clicking the link for « General conditions of sale »