RGPD

PERSONAL DATA PROTECTION

 

Easy-gliss clearly explains its personal data processing rules. The protection of your personal data and the respect of your privacy are are our priority. We will use your personal data with your consent only, and we make every effort to ensure that it is well protected.

 

WHO IS RESPONSIBLE FOR PROCESSING YOUR PERSONAL DATA?

Your personal data will be processed by Easy-gliss, an SARL with a capital of €20,000, with registered office at: 1 bis rue Edouard Belin - 25000 BESANCON, RCS Besancon: N° 514 378 116

WHY DO WE PROCESS YOUR PERSONAL DATA?

The collection of your personal data and information allows us in particular to:

    •          Manage your customer account/billing
    •          Save and track your order
    •          Follow-up deliveries
    •          Endure the commercial management of your file through a customer relations service:
- By post to the following address: Easy-gliss, 1 bis rue Edouard Belin - 25000 BESANCON
- By telephone at: +33 (0)9 81 37 48 13
- Via our contact form
- on our website www.easy-gliss.com/en/
- Via Facebook
 
    •          Sending adapted commercial offers by email, social networks or any other medium
    •          Managing the loyalty programme
    •          Organising competitions
    •          Collecting customer reviews and comments on products and services
    •          Introducing cookies to improve your browsing experience
    •          Fighting fraud during the payment of the order
    •          Customer complaint management

 

TRANSMISSION OF YOUR PERSONAL DATA

Access to your personal data is strictly limited to employees and agents of Easy-gliss, who are authorised by virtue of their functions and bound by an obligation of confidentiality. However, the data collected may be communicated to subcontractors who are contractually responsible for carrying out the tasks necessary for the proper functioning of the site and its services as well as for the proper management of the relationship with you, without requiring you to give your permission. It is specified that, in the performance of their services, subcontractors have only limited access to your data and are under a contractual obligation to use these in accordance with the provisions of the applicable legislation on personal data protection. Apart from the cases set out above, Easy-gliss undertakes not to sell, rent, transfer or give access to your data to third parties without your prior consent, unless compelled to do so for a legitimate reason (legal obligation, fight against fraud or abuse, exercise of the rights of defence, etc.).

RIGHTS OF ACCESS TO YOUR PERSONAL DATA

In accordance with the amended "Data Protection Act" of 6 January 1978 and the European Regulation n°2016/679/EU of 27 April 2016 (applicable from 25 May 2018) you have the right to access, rectify, withdraw and delete your data or to limit the processing thereof. You may also, for legitimate reasons, object to the processing of your data. You can, subject to the production of a valid proof of identity, exercise your rights by contacting the Easy-gliss company either:

- By post to the following address: Easy-gliss, 1 bis rue Edouard Belin - 25000 BESANCON
- By telephone at: +33 (0)9 81 37 48 13
- Via our contact form

For any further information or complaint, you can contact the French Data Protection Authority (Commission Nationale de l'Informatique et des Libertés)

HOW LONG DO WE KEEP YOUR PERSONAL DATA?

Your personal information will be kept for as long as necessary, as long as your customer account remains active, unless:

- Your account has been inactive for more than 5 years, Easy-gliss will delete your personal data
- You exercise your right to have your data deleted as described above.